ONSITE IT TECHNICIAN. LOCAL SUPPORT.
Fast, dependable IT troubleshooting & repairs for home users and small businesses across Gold Coast. Deal directly with your technician — no middleman, no call centers, no large-company overhead.
Why Deal Direct With
Your Local Independent Tech?
You don't need a bloated 20-person MSP with account managers and high overhead. Here is why dealing directly with Cursor IT gives you a better, faster IT experience.
Direct Technician Contact
You speak and work directly with Amer every time — the technician who actually diagnoses and fixes your tech issues. No call centers or dispatchers.
Local Onsite Support
Prompt in-person tech help at your home or business across Gold Coast when you need physical hardware setup or hands-on repair.
No Corporate Overhead
Honest, fair pricing. You pay for hands-on IT expertise, not for sales teams, high-rise office leases, or corporate MSP markups.
Flexible Appointments
Easy, adaptable scheduling tailored around your daily home routine or small business working hours, including urgent breakdown responses.
Home & Small Business
Friendly, approachable tech support designed specifically for residential computers, work-from-home spaces, and local offices/shops.
Break/Fix When Needed
Pay only when something actually breaks or needs installing. No forced 12-month contract lock-ins or bloated monthly retainers.
Practical Break/Fix IT Services
Straightforward & Fast
Keep your home and small-business technology running without complexity. Here is what I can help you with today:
Onsite Computer Repairs
In-person desktop and laptop hardware repairs, part replacements, power supply fixes, and component upgrades at your door.
PC & Laptop Troubleshooting
Fast diagnosis for slow computers, blue screens, boot failures, software crashes, malware removal, and operating system errors.
Wi-Fi & Network Troubleshooting
Router setup, Wi-Fi dead-zone coverage fixes, internet dropouts, switch installations, and wired/wireless network optimization.
Printer & Device Setup
Wireless printer configuration, driver installation, shared network printing, scanners, webcams, and multi-function device setup.
IT Equipment Install & Removal
Clean workstation installation, multi-monitor mounting, workstation moves, cable management, and safe removal of old IT gear.
Microsoft 365 Assistance
Outlook email setup, file sync fixes on OneDrive, Teams setup, domain email migration, and user account assistance.
Small-Business IT Support
On-demand tech support for local offices, retail shops, and small teams that need reliable IT help without MSP retainers.
Remote Troubleshooting
Fast, safe remote screen-share support to fix software glitches, email settings, and configuration problems without waiting for a visit.
Your Local Independent IT Technician
Amer Akhtar
Hi, I'm Amer Akhtar — owner and technician behind Cursor IT.
I started Cursor IT to provide home users and small businesses across Gold Coast with a straightforward, personal alternative to large corporate IT providers. When your computer crashes, Wi-Fi drops, or printers refuse to connect, you don't want to wait on hold with a call center or get locked into high monthly contracts.
I bring hands-on field experience directly to your door or desktop — handling every job personally so you always get clear answers and practical fixes.
You deal directly with Amer — every call, every repair.
Onsite visits across Gold Coast CBD & surrounding areas.
Tailored support for homes, WFH offices & local shops.
Pay for break/fix work only when you actually need it.
Cursor IT Advantage
The personal service of a dedicated local technician combined with quick turnaround times.
- ✓ Direct phone line to your tech
- ✓ Same-day or next-day onsite response
- ✓ Plain-English tech explanations
- ✓ Upfront pricing before work begins
- ✓ Workmanship guaranteed
Straightforward Break/Fix Pricing
First Hour $70, Then $40/hr (Inc. GST)
Clear, affordable rates for Gold Coast home users and small businesses. Includes travel time and GST (minimum 1 hour).
Hourly Break/Fix
$70 (Inc. GST) for the 1st hour (minimum 1 hour, includes standard travel time & GST), then only $40/hr (Inc. GST) for subsequent hours.
- ✓ 1st hour / Initial visit: $70 (Inc. GST) Save $10
- ✓ Additional time: $40/hr (Inc. GST)
- ✓ Includes travel time & GST
- ✓ Minimum 1 hour charge
- ✓ On-site or remote support
4-Hour Support Block
Save big on equipment setups, office moves, multi-PC troubleshooting, or half-day IT installation projects.
- ✓ 4 hours of dedicated IT help
- ✓ Only $180 (Inc. GST) total Save $20
- ✓ Includes travel time & GST
- ✓ Priority scheduling
- ✓ Valid for 60 days
- ✓ Use across visits or single job
Fixed-Price Quote
For specific equipment installations, office removals, or multi-PC hardware setups.
- ✓ Upfront fixed price quote
- ✓ No hourly billing surprises
- ✓ Guaranteed job completion
- ✓ Equipment setup & testing
- ✓ Flexible weekend/after-hours slots
All prices include GST and standard travel time (minimum 1 hour charge). Limited time offer: First hour is $70 (Inc. GST, down from $80), then $40/hr thereafter. 4-hour block available for $180 (Inc. GST, down from $200). Available within our standard Gold Coast service area. Additional travel charges may apply outside the standard service area. Contact Amer directly for a quick quote.
Gold Coast IT Support FAQ
Straight Answers, No Sales Pitch
Common questions about onsite visits, pricing and what Cursor IT can fix.
Do you offer onsite IT support on the Gold Coast?
Yes. Cursor IT provides onsite computer repairs, Wi-Fi troubleshooting, printer setup and small-business IT support across the Gold Coast, including Surfers Paradise, Robina, Broadbeach, Southport and Coomera.
How much does IT support cost?
The first hour is $70 including GST and standard travel time, then $40 per hour for additional time. A 4-hour support block is available for $180 including GST. There are no lock-in contracts.
Can you help with Wi-Fi, printers and Microsoft 365?
Yes. Cursor IT fixes slow or dropping Wi-Fi, sets up printers and devices, and assists with Microsoft 365, Outlook, OneDrive, Teams and email migration.
Do you offer remote IT support?
Yes. Many software, email and configuration issues can be fixed quickly through a safe remote screen-share session. Onsite visits are available when hardware or hands-on work is required.
Get In Touch Directly
Fast Onsite & Remote Help
Have a broken computer, Wi-Fi problem, or printer issue? Call, SMS, or fill out the form below. You'll hear back directly from Amer.
Terms of Service
Effective Date: 1 August 2025
1. Agreement to Terms
By engaging the services of Cursor IT (operated by Amer Akhtar, "we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services Provided
Cursor IT provides break/fix IT support, networking, cloud, Microsoft 365, and related technology services to businesses primarily in Gold Coast, Queensland, Australia. Services may be provided on-site or remotely.
3. Service Engagement & Quotes
All work is performed on a quoted or hourly basis. A verbal or written acceptance of a quote constitutes agreement to proceed. We reserve the right to provide estimates based on initial assessment; actual costs may vary if scope changes.
4. Payment Terms
Payment is due upon completion of services unless otherwise agreed in writing. We accept bank transfer, cash, and card payments. Overdue accounts may attract a late payment fee of 10% per month. Retainer agreements are invoiced monthly in advance.
5. Limitation of Liability
Cursor IT will take all reasonable care when performing services. However, we are not liable for any data loss, business interruption, or consequential damages arising from services rendered. Clients are advised to maintain current backups of all data prior to any service engagement.
6. Data & Confidentiality
We treat all client data and business information with strict confidentiality. We do not access, share, or store client data beyond what is required to perform the agreed services.
7. Cancellation Policy
Appointments cancelled with less than 4 hours' notice may incur a $55 cancellation fee. No-shows will be charged the full minimum call-out fee.
8. Governing Law
These terms are governed by the laws of Queensland, Australia. Any disputes will be resolved through Queensland courts.
9. Contact
For questions about these Terms, contact us at amer_194@outlook.com or call +61 469 831 648.
Privacy Policy
Effective Date: 1 August 2025
1. Overview
Cursor IT (operated by Amer Akhtar) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988.
2. Information We Collect
We may collect the following information when you contact us or engage our services:
- Name and business name
- Email address and phone number
- Physical or business address
- Details of IT issues and service history
- Payment information (processed securely; we do not store card details)
3. How We Use Your Information
Your information is used solely to:
- Deliver and invoice services
- Respond to enquiries
- Send service-related communications
- Comply with legal obligations
We do not sell, rent, or trade your information to third parties.
4. Contact Form Data
Information submitted through our contact form is processed by Web3Forms (a form-delivery service) and sent to our business email. It is used only to respond to your enquiry. We do not sell your information or use third-party marketing platforms to store it.
5. Data Security
We take reasonable steps to protect your data from unauthorised access, disclosure, or loss. This includes secure email communications and not storing sensitive data beyond the necessary period.
6. Cookies & Analytics
This website may use basic analytics (e.g., Vercel Analytics) to understand visitor traffic. No personally identifiable information is tracked. Cookies, if used, are for session functionality only.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To do so, contact us at amer_194@outlook.com.
8. Updates to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision. Continued use of our services constitutes acceptance of any updates.
9. Contact
Privacy enquiries: amer_194@outlook.com | +61 469 831 648